Privacy Policy

Last Updated: May 4, 2025

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the MyLifeVista service. By using our service, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide better services to all of our users. The types of information we collect include:

1.1 Information You Provide to Us

  • Account Information: When you create a MyLifeVista account, you provide us with personal information that includes your name, email address, and payment method.
  • Profile Information: You may provide additional information for your MyLifeVista profile, such as a profile picture, content preferences, and viewing history.
  • Communications: When you contact our customer service team, we collect information about your communication with us.

1.2 Information We Collect Automatically

  • Usage Information: We collect information about your interactions with our service, such as your viewing activity, search queries, and interactions with our features.
  • Device Information: We collect information about the devices you use to access our service, including device models, operating systems, web browsers, and mobile network information.
  • Location Information: We may collect and process information about your approximate location, including your IP address.
  • Log Information: Our servers automatically record information when you use our service, including your IP address, device information, and your activity on our platform.

2. How We Use Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our service
  • Processing your subscription and payments
  • Personalizing your experience and providing content recommendations
  • Communicating with you about our service, including sending notifications and updates
  • Analyzing how our service is used to improve performance and user experience
  • Detecting, preventing, and addressing fraud, security issues, and technical problems
  • Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not share your personal information with companies, organizations, or individuals outside of MyLifeVista except in the following cases:

3.1 With Your Consent

We will share personal information outside of MyLifeVista when we have your consent to do so.

3.2 For External Processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

3.3 For Legal Reasons

We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

4. Your Choices

You have several choices regarding your personal information:

  • Account Information: You can update your account information through your account settings.
  • Communication Preferences: You can opt out of receiving promotional communications from us by following the instructions in those communications.
  • Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies.
  • Access and Data Portability: You can request a copy of your personal information that we hold.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions.

5. Data Security

We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification. Unfortunately, no security system is 100% secure, and we cannot guarantee the security of your information.

6. International Data Transfers

We may transfer your personal information to countries other than the one in which you live. We deploy appropriate safeguards when we transfer personal information across international borders.

7. Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Us page or by email at privacy@mylifevista.com.